How can I stop spam being posted in our forums?

If you've received spam in a forum you need to check the security settings of the forum that's receiving spam posts. You can check the forums security as follows:

1. The simplest way to locate your forum is to first remove one of the abusive posts. To remove an abusive post select the  red flag in the top right-hand corner of the post. Can't see the red flag? You'll need to login first before the red flag becomes visible.
2. Once you've flagged a post as abusive enter the Web Office.
3. Upon entering the Web office you should see an icon appear next to the  group where the abusive post was flagged. Select this group folder.
4. Once the group has loaded select the Forums tab.
5. The forums in the group should now be displayed and the forum your post is in will have the  icon next to it, seelct this forum.
6. Next you can review the current security settings of the forum by clicking the Edit details of the forumname task, towards the bottom of the page, the properties of the forum will now be displayed.
7. Within the forums details there's a security area. You can now stop spammers posting comments in the following 2 ways:
   
• Check the security settings of your forum. For spammers to post in the forum it must be set to allow posts from the public. You could therefore stop any future spam postings by restricting public users to only read posts or not see the forum at all.
• If you want public users to be able to post in the forums then you can restrict spammers automatic posting by setting the Spam Protection Level for Public Users to 'HIGH'. This requires a CAPTCHA test (some characters on screen that the human needs to enter) before the post can be submitted.