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When I download the CSV address list it doesn't display?

Users may experience problems downloading the csv address book from the 'Mailing' tool because of the following 2 reasons:

  1. Internet Explorer browser settings are  restricting certain downloads. Solution is to go to Tools -> Internet Options -> Tab: Security -> Zone: Internet -> Button: "Custom Level..." -> Downloads -> Automatic prompting for file downloads -> Enabled (also make sure that "File download" option, just below, is also enabled)
  2. The pop-up blocker is turned on either in the browser itself or on a plugin toolbar within the browser e.g.Yahoo or Google toolbar. See disabling your browsers pop-up blocker for instructions on how to switch of the pop-up blocker within your browser's settings.

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